Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sean Holmes

May 15, 2023

1  out of  5 rating by Sean Holmes
"Called me in to try to upsale me. I took time away from work for what I thought was an important meeting. Made me wait nearly 20min just to end up wasting more of my time. If you live in the poor side of town they will jerk you around. Expect long wait times, low estimates for your loss. They have a reputation of racism in this state and I'm starting to believe it."

Angela Wilson

May 5, 2023

5  out of  5 rating by Angela Wilson
"Martin Renner was extremely helpful and considerate. He made sure that Pam Lemons understood what her payments would be, and what they would cover. It was a pleasure to do business with him."

Brittany Jones

May 1, 2023

5  out of  5 rating by Brittany Jones
"I worked with Xay and we had a deep conversation about what coverage I needed tailored to MY life. I appreciated this a ton because most agents only care about making the sale. For the first time, I actually understand how my coverage works and why it makes sense for me. We went line by line and he explained everything to me like a 5th grader (which I’m not mad about at all). I was also surprised to know that State Farm provides short term disability insurance and it’s one of the policies that I got approved for! Thank you for for taking time out of your day to help me!"

sable taylor

April 4, 2023

5  out of  5 rating by sable taylor
"I'm not sure who I spoke to but the receptionist was wondering!! She was upbeat and very nice!! And she updated all my insurance and my address!!! I highly recommend going with state farm they are great agents and I've had absolutely no problem with them!!!"

Aaron Grundler

March 31, 2023

5  out of  5 rating by Aaron Grundler
"Very attentive to my issues and concerns. Explained the pricing in an easy to understand manner. And was very respectful. Would definitely recommend"

lin Doty

March 31, 2023

5  out of  5 rating by lin Doty
"Jacob was awesome!!! He xplained everything 2me, gave me a great rate better than the 1 I had just purchased yesterday,. My only regret is that I wished I had answered my phone when he had called me,.. I could have saved b4 getting the other insurance policy that I have now!!!! He was GREAT!!! I would highly recommend him 2 any1 that needs affordable insurance. He did an awesome job @ giving me a monthly payment,. Wish it had been a lil more cheaper but i bleve w/the app they have on good driving discount I'll be saving more n more each month,.. Ty soo much Jacob,."

Tom Jackson

March 30, 2023

5  out of  5 rating by Tom Jackson
"Dom is one of the best to do it!"

Timothy Bucci

March 20, 2023

5  out of  5 rating by Timothy Bucci
"Jeff and his staff are top-notch professionals. A big thank you to everyone there for always taking care of me!"

Matt Rusnak

March 16, 2023

5  out of  5 rating by Matt Rusnak
"Xay was a great help over the phone went through every detail with me got me both home and auto insurance for a great price definitely will send anyone I can his way! Thanks again."

Pat Webb

March 8, 2023

5  out of  5 rating by Pat Webb
"Martin was our Agent that helped us, and I must say he was kindest nicest young man I have dealt with in a long time. He helped find the best price for us and for our circumstances. I just had a very bad situation with Allstate, and it was so refreshing to have Martin as our guide. You have a very good employee and very good representation of you. He is a keeper!!! Thanks Martin!!!!"

Joseph Pfister

March 3, 2023

5  out of  5 rating by Joseph Pfister
"Excelent service, JT was very receptive to questions"

Samantha Collins

March 3, 2023

5  out of  5 rating by Samantha Collins
"I absolutely love Robyn Cook! She explains everything perfectly. She amazing and super nice!"

Demeisha Morris

March 2, 2023

5  out of  5 rating by Demeisha Morris
"I want to thank Nick at Jeff Burtis State Farm. He listened to my concerns about a policy I had with another company. He found a policy that really fits me. Insurance on two vehicles with excellent coverage, hazard medical and travel expenses. He also fit in renters insurance for a good price. Last policy only had insurance on two vehicles paying way too much. Very pleased! Thank you once again Nick!"

Louis Maggio

March 2, 2023

5  out of  5 rating by Louis Maggio
"Andi was quick to respond and resolved my issue promptly and professionally"
Profile photo of Mary Ann Stange

Mary Ann Stange

February 27, 2023

5  out of  5 rating by Mary Ann Stange
"A pipe in our second story laundry room froze and subsequently burst while my family was away over Christmas 2022. We returned home to, what our four year old describes as, "A thunderstorm in our house." She was not wrong. Home claims, I'm sure, have a range of what is normal, as far as the experience of the client. When our mitigation company treated the loss one category above the evidence found by our local adjuster my family found ourselves in the midst of a sticky, stressful and unfortunate billing dispute. After reaching out to Jeff Burtis' office, where I have been a client for years, I was connected to Andi Flinn. My detailed notes and reporting allowed Andi to advocate for my family to find an amicable resolution to a tragic beginning to the new year of 2023. It was such a relief to be met with competent support, guidance and advocacy. Homeowners are not expected to be industry professionals to be covered and it was lovely to have the dignity of our suffering preserved by this dedicated agent. We're not home yet, but we will be soon."

Pauline Hilgers

February 21, 2023

5  out of  5 rating by Pauline Hilgers
"The advice and explanations of Martin Renner were extremely helpful in making my decision to join the State Farm family. I was able to get much more coverage for less money. Thank you very much. Pauline"

Summer Smith

February 7, 2023

5  out of  5 rating by Summer Smith
"Jacob W. did a great job helping me with my claim. He really knows what he is talking about. Costumer service was incredible, and I will for sure be asking for him next time I need assistance!"


February 6, 2023

5  out of  5 rating by SETH OFFICIAL
"Nick Link is awesome! Very professional, fast and gave me an amazing rate. Look no further if you want good prices with professional service!"

Brittany Smith

February 5, 2023

5  out of  5 rating by Brittany Smith
"I had an amazing experience switching over to State Farm from my previous insurance company. Nick Link helped me out so much and made the process very easy! He answered every question I had and was very thorough, very nice and professional! I will most definitely recommend State Farm to everyone."

Jackie Armich

February 1, 2023

5  out of  5 rating by Jackie Armich
"Thank you to Dominic for convincing me to make the switch to State Farm Insurance! He was patient and kind while answering all of my questions along the way and helping me to get insurance that fit my needs. Dominic and all of the folks at Jeff's office are just top-notch."

Inge Flinn

January 30, 2023

5  out of  5 rating by Inge Flinn
"A big thanks to Hayden for his knowledge and professionalism. I also really appreciate his quick response and willingness to answer any question."

Jt Pfister

January 28, 2023

5  out of  5 rating by Jt Pfister
"JT Pfister was a fantastic help for us when we needed help deciding if we needed any changes to our house and car policies. He was willing to take the extra time to explain everything and answer all of our questions. He is incredibly helpful and our favorite person to talk to at Jeff's office. It's like we have our own personal "Jake at State Farm" at Jeff's office!"

Josh Menees

January 27, 2023

5  out of  5 rating by Josh Menees
"Jake help me get insurance and save me on money and I really thank him for him"

Greg Gardner

January 27, 2023

5  out of  5 rating by Greg Gardner
"My representative Jacob at State Farm was very knowledgeable and explained everything clearly in helping me decide coverages to meet my needs and set up my policies."

Gregory Chandler

January 26, 2023

5  out of  5 rating by Gregory Chandler
"perfect. very satisfied"