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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erica Hughes

July 19, 2025

1  out of  5
rating by Erica Hughes
"Jeff became our agent after our local agent, that we'd been with for over 20 years, retired. We had a house fire 2 weeks ago and have been going through complete hell with the situation that's been extremely exacerbated by the way we've been treated and the way our claim is being handled. We've yet to hear from Jeff.... Our previous agent was the type that he would've been at our house with us, watching the firefighters put the fire out, calling us everyday to keep us informed and to make the situation as smooth as possible. This has been quite the experience to say the least....."
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Sharon Pizarro

July 18, 2025

5  out of  5
rating by Sharon Pizarro
"I have been with these guys for a couple years now first time in a long time that I found an insurance company. I’m happy with for more than a year."
We responded:
"Thank you for your review, Sharon! I'm glad to hear that you're satisfied with our service and have been with us for a couple of years. Your trust means a lot to us. If you ever have any questions or need assistance, feel free to reach out!"
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Unity King

July 18, 2025

5  out of  5
rating by Unity King
"Andi was very nice and pleasant to work with. Very knowledgeable."
We responded:
"Unity King, thank you for your review! I'm happy to hear that Andi provided you with such a pleasant and knowledgeable experience. We appreciate your feedback and are here if you need anything else!"
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David Dellinger

July 18, 2025

5  out of  5
rating by David Dellinger
"I started driving in 1968 and within our little hamlet, Mr Lowe was the State Farm Insurance representative. As far as I can reckon, my driving history encompasses five agents of State Farm and never a hassle. It’s 2025 and time is ticking away bring me along to 73 years old. New residence and new agent, Jeff Burtis, becomes part of my life. I applaud the customer service in which Dax and Samantha have welcomed me. With Social Security, my budget is limited and Dax provided understanding and a policy to fit my needs within my modest monthly income. Just to dot the I’s and cross the T’s, Samantha ensured all the details were correct with invitation to call anytime for further assistance when required. A delightful experience. THANKS"
We responded:
"Thank you for sharing your experience, David! I'm happy to hear that Dax and Samantha have made your transition to our office smooth and enjoyable. It's wonderful to know that we could provide a policy that fits your budget and needs. If you ever have more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Kelly Deegan

July 17, 2025

5  out of  5
rating by Kelly Deegan
"Misty is the best. I was having a difficult time with the other insurance company after a car accident. She got on the phone and within an hour I had the answers I couldn’t get in a week!!"
We responded:
"Thank you for your review, Kelly! I'm so happy to hear that Misty was able to assist you so effectively during a challenging time. Our team is dedicated to providing the best support possible, and it's great to know Misty made a difference for you. If you need anything else, just let us know!"
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Melissa Randolph

July 16, 2025

5  out of  5
rating by Melissa Randolph
"Great customer service and follow up! Easy to get my new policies set up and saved hundreds annually! I would recommend your agency."
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Cheri Mayer

July 15, 2025

5  out of  5
rating by Cheri Mayer
"Caryna Romero, our State Farm Insurance Agent is very efficient, knowledgeable, helpful, patient and personable!!! She handled adding on an additional car efficiently and quickly answered questions about putting a car into and out of storage. We would highly recommend Caryna to anyone needing help with their auto insurance. She’s a wonderful representative for State Farm Insurance!!!"
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clarisse slater

July 10, 2025

5  out of  5
rating by clarisse slater
"Quick and polite service from Carynna today at State Farm. Got my info recorded and double checked as I informed my insurance agency of my new purchase after losing my vehicle in a collision."
We responded:
"Thank you for your review, Clarisse! I'm happy to hear that Carynna provided you with quick and polite service. It's great that your information was recorded and double-checked efficiently. If you need any further assistance or have questions, feel free to reach out!"
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Jannet Brixey

July 3, 2025

5  out of  5
rating by Jannet Brixey
"Alex was great at his job! Very helpful! So glad I changed my insurance to here! Thanks Alex!! 👍🏻👍🏻"
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tj cole

July 2, 2025

5  out of  5
rating by tj cole
"Awesome service"
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Satoria Hughes

July 1, 2025

5  out of  5
rating by Satoria Hughes
"Nicci was amazing helping me out today. She was very pleasant and got straight to the point! She displayed excellent customer service😇😇😇"
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Catherine Moton

June 30, 2025

5  out of  5
rating by Catherine Moton
"Spoke with Tristen on today. Tristen was so helpful, knowledgeable and professional."
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N N B

June 24, 2025

5  out of  5
rating by N N B
"Wonderful, very satisfied 😌 Thank You being nice!!!"
We responded:
"Thank you, N N B! I'm happy to hear that you had a wonderful experience and felt well taken care of. We appreciate your kind words and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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JERON THOMPSON

June 24, 2025

5  out of  5
rating by JERON THOMPSON
"I had a wonderful experience working with the agent! I received an explanation, with in depth for examples, to help me make a determination of what's the right coverage to choose for me. I'm pleased to be insured by State Farm!"
We responded:
"Thank you for your review, Jeron! I'm happy to hear that you had a wonderful experience and found the explanations helpful in choosing the right coverage. It's great to have you with State Farm! Let us know if there's anything else we can assist you with."
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cynde B

June 21, 2025

5  out of  5
rating by cynde B
"My coworker works for Jeff Burtis State Farm and she has me convinced that when I look for a new vehicle I will be getting quotes from Jeff Burtis State Farm... Nicci is great and speaks highly of the company!"
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Larrain Waller

June 20, 2025

5  out of  5
rating by Larrain Waller
"The agent (Bryce) made the information understanding and his personality sold me to become a new State Farm customer."
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M Ferguson

June 20, 2025

5  out of  5
rating by M Ferguson
"Personable experience. Showed genuine interest and concern. Focused on what I wanted and didnt try to upsell me on what I wasnt requesting."
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Ryan B

June 18, 2025

5  out of  5
rating by Ryan B
"Hayden and Samantha were greatly helpful in finding me the insurance coverage I was looking for. They were kind, respectful, and very pleasant to work with. Highly recommend working with them."
We responded:
"Thank you for your review, Ryan! I'm happy to hear that Hayden and Samantha provided the assistance you needed and made your experience enjoyable. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Alex Evans

June 18, 2025

5  out of  5
rating by Alex Evans
"Alex was incredible!! He was knowledgeable and professional beyond my expectations!!! I’ve never had such a smooth insurance interaction, and I got a great new policy for a lot less than I was expecting!! Give this man a raise, he more than deserves it!"
We responded:
"Thank you for your review, Alex Evans! I'm happy to hear about your positive experience with Alex. His dedication to providing knowledgeable and professional service is truly appreciated. We're glad you found a great policy that exceeded your expectations. Let us know if there's anything else we can assist you with!"
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Kathy Dorsey

June 16, 2025

5  out of  5
rating by Kathy Dorsey
"Gabrielle has been pleasant in kind and very helpful I want to thank her for all she is done"
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Barbara Cannon

June 15, 2025

5  out of  5
rating by Barbara Cannon
"Thanks for your help"
We responded:
"Thank you, Barbara! I'm happy to know you found our assistance helpful. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Kristine Goss

June 13, 2025

5  out of  5
rating by Kristine Goss
"Tristen was quick and easy to deal with. Knew exactly what i needed and got it within seconds. Thank you!!"
We responded:
"Thank you for your review, Kristine! I'm happy to hear that Tristen provided you with such efficient service. We appreciate your feedback and are here for any future needs you may have. Thanks for choosing us!"
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Victoria Rose

June 13, 2025

5  out of  5
rating by Victoria Rose
"Connie has helped my family for 6 years now. She is so knowledgeable and caring! Very thankful to have her as our agent."
We responded:
"Thank you for your review, Victoria Rose. I'm delighted to hear that Connie has been such a knowledgeable and caring agent for your family over the past six years. We truly appreciate your trust and look forward to continuing to support you. Let us know if there's anything else we can assist you with!"
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Corey Little

June 12, 2025

5  out of  5
rating by Corey Little
"Employees are very professional and helpful with anything that I need."
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Stefan Bell

June 11, 2025

5  out of  5
rating by Stefan Bell
"Great customer service. Attentive to the details."