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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marilyn Sharar

Marilyn Sharar

November 2, 2024

4  out of  5
rating by Marilyn Sharar
"Although I don't agree at all with the continuous rising cost of literally EVERYTHING including the cost of Insurance..I am satisfied that State Farm will take care of "My needs" when I need it."
We responded:
"Marilyn, thank you for sharing your thoughts! I understand your concerns about the rising costs of insurance and other expenses. I'm glad to know that you feel confident in State Farm's ability to meet your needs when it matters most. If you ever have any questions or need further assistance, our office is here to help. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Kelli Deister

October 25, 2024

5  out of  5
rating by Kelli Deister
"EXCELENT SERVICE !"
We responded:
"Kelli, Thank you for your wonderful feedback! We're happy you received excellent service. If you ever need anything else, feel free to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Stephen Tiley

October 24, 2024

5  out of  5
rating by Stephen Tiley
"Wonderfully service."
We responded:
"Stephen, thank you for your wonderful review! I'm glad you had a positive experience with our service. If you ever need anything in the future, don't hesitate to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Nancy Schmidt

Nancy Schmidt

October 23, 2024

5  out of  5
rating by Nancy Schmidt
"I needed some help, with a policy.....Daniel Weiss took care of everything, promptly. He even followed-up with me, after the fact. I appreciate all he did and his being so professional!"
We responded:
"Nancy, thank you for sharing your experience! I'm glad Daniel was able to assist you promptly and follow up afterward. His professionalism is something we truly value. If you need any further assistance, we're here to help. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Timothy Lofky

October 22, 2024

5  out of  5
rating by Timothy Lofky
"Daniel put me at ease with my water damage that had occurred in the last couple days. It has been a stressful 24 hours but a 20 minute conversation and it felt like a weight was lifted off my shoulders"
We responded:
"Timothy, I'm so glad Daniel was able to help you with your water damage situation. It's wonderful to know that a short conversation could ease your stress and lift that weight off your shoulders. We're always here to support you with any concerns you might have. Thanks for sharing your experience! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Ej Rodriguez

October 21, 2024

5  out of  5
rating by Ej Rodriguez
"Jeff represent his daddy very well.He was very polite and very helpful.I actually got the insurers because of that.We need more people like him"
We responded:
"Ej, thank you for your kind words! I'm glad Jeff could assist you so well. It's wonderful to know his politeness and helpfulness made a difference in your decision. We truly appreciate your support and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Sabrina Darnell

Sabrina Darnell

October 11, 2024

5  out of  5
rating by Sabrina Darnell
"Samantha was amazing! She explained everything to me perfectly! I understand a little more about my insurance now. Why don't more insurance companies have a welcome person?"
Profile photo of Barry Woodruff

Barry Woodruff

October 10, 2024

5  out of  5
rating by Barry Woodruff
"He was very knowledgeable, kind and considerate, did in no means rush or hurry me up in any way. Very professional agent. Glad to be aboard."
We responded:
"Barry, thank you for your kind words and for sharing your experience! I'm glad you found our service knowledgeable, kind, and considerate. It's important to us that you never feel rushed and receive professional assistance. Welcome aboard! If you ever need anything, feel free to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Victoria

October 10, 2024

5  out of  5
rating by Victoria
"Hello happy Thursday I pray all is well with you and your team. Today started off with and amazing State Farm agent called Danielle, not only did he take my payment and was very patient and polite but he also went above and beyond his job with uplifting my spirits today. I am happy and bless to know you have another amazing team member who care about his customers and to do everything to achieve there needs in anyway shape or form this is why i always stay with State Farm because of people like Danielle"
We responded:
"Victoria, thank you for your wonderful review! I'm glad to hear that Danielle made such a positive impact on your day. It's great to know that his patience, politeness, and uplifting spirit contributed to your satisfaction. We truly value having team members like Danielle who go above and beyond for our customers. If you ever need anything else, don't hesitate to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Deborah Goode

Deborah Goode

October 9, 2024

5  out of  5
rating by Deborah Goode
"Fast and he helped me choice insurance that I'm satisfied thanks state farm"
We responded:
"Deborah, I'm glad to hear you're satisfied with the insurance choice we helped you with! It's always our goal to provide fast and efficient service. Thanks for choosing State Farm! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Prophetess Debora DeWitt

Prophetess Debora DeWitt

October 9, 2024

5  out of  5
rating by Prophetess Debora DeWitt
"It was a pleasure to speak to Andrea because she took time to help me understand the billing cycle and she was genuinely interested in helping me with solutions"
We responded:
"Thank you, Debora, for your wonderful review! I'm glad Andrea was able to assist you with understanding the billing cycle and provide helpful solutions. We appreciate your kind words and are always here to help with any future needs! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Marcelle Taylor

October 4, 2024

5  out of  5
rating by Marcelle Taylor
"Daniel was kind and assured I received my documents via email"
We responded:
"Marcelle, thank you for your review! I'm glad Daniel could assist you and ensure you received your documents. We appreciate your feedback and are here for any future needs! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Dorcas Mathe

October 1, 2024

5  out of  5
rating by Dorcas Mathe
"Xay was very helpful to help me with my new auto insurance. I will definitely recommend you."
We responded:
"Dorcas, Thank you for your wonderful review! I'm glad to hear that Xay was able to assist you with your new auto insurance. We appreciate your recommendation and are here for any future needs you may have. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Gailya Watson

Gailya Watson

September 19, 2024

5  out of  5
rating by Gailya Watson
"Robyn was absolutely outstanding. She was patient and listened to what our needs were as well as offered a number of solutions."
We responded:
"Gailya, thank you for your wonderful review! I'm glad to hear that Robyn provided such outstanding service. Her patience and ability to listen and offer multiple solutions are qualities we truly value in our team. If you have any further needs or questions, our office is always here to help! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Katie Martin

September 18, 2024

5  out of  5
rating by Katie Martin
"Drew is so helpful and polite!! 10/10 service. Thank you!"
We responded:
"Katie, thank you so much for your wonderful review! I'm glad to hear that Drew was able to provide such helpful and polite service. We appreciate your feedback and look forward to assisting you with any future needs. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Kimberly Kuswik

Kimberly Kuswik

September 16, 2024

5  out of  5
rating by Kimberly Kuswik
"Very knowledgeable! Loved talking with Robyn.She answered all my questions. And helped me to be insured properly."
We responded:
"Kimberly, thank you for your wonderful review! I'm glad Robyn was able to assist you with all your questions and ensure you are properly insured. We appreciate your trust in our team and are here for any future needs you may have. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Pam Lucero

Pam Lucero

September 11, 2024

5  out of  5
rating by Pam Lucero
"Friendly, knowledgeable and professional!! 2 Thumbs up 👍👍"
We responded:
"Pam, thank you for the fantastic review! I'm glad you found our team friendly, knowledgeable, and professional. Your support means a lot to us. If you ever need anything, we're here to help. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Matt Evers

September 5, 2024

5  out of  5
rating by Matt Evers
"Needed something notarized and awesome experience!! Walked in, young man asked how we could be helped, and quickly directed us to Nicole, who was very pleasant and happy to help. All employees were amazing and friendly!! When my insurance expires I will check out their rates."
We responded:
"Matt, thank you for sharing your experience! I'm glad Nicole and the rest of our team could assist you with your notarization needs. We appreciate your kind words and look forward to the opportunity to help you with your insurance when the time comes. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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David McClanahan

August 27, 2024

5  out of  5
rating by David McClanahan
"He was thoroughly with me and helped me the best he could. Very professional, and honestly the reason I signed back up."
We responded:
"David, thank you for your kind review. I'm glad we could assist you and that you found our service professional. If you have any further questions or need assistance in the future, feel free to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Abby Colvin

Abby Colvin

August 22, 2024

5  out of  5
rating by Abby Colvin
"I love this place and trust it for first time home buyers or first time drivers. Their customer service is great and they work hard to find the right answer to your questions. I especially love Cheyenne. She has helped me to get paperwork super quick."
We responded:
"Abby, thank you for your wonderful review! I'm glad you trust us for your insurance needs. It's great to hear that our customer service met your expectations and that Cheyenne was able to assist you promptly. We're always here to help with any future questions or needs. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Abby Colvin

Abby Colvin

August 22, 2024

5  out of  5
rating by Abby Colvin
"Jeff Burtis is a great Agent. His team is great at explaining coverage options and choosing what is best for you. They also help with all of life's questions that could come up in the future. Would recommend."
We responded:
"Abby, thank you for your wonderful review. I'm glad our team could help explain coverage options and assist with your questions. Your recommendation means a lot to us. We're here for any future needs you may have. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Jason Wells

Jason Wells

August 22, 2024

5  out of  5
rating by Jason Wells
"Awesome group of people working in the office. Very helping and easy to work with. Drew foster especially was a huge help and saved me a load of money on my insurance!"
We responded:
"Thanks for the fantastic review, Jason. I'm glad you found our team helpful and easy to work with. Drew's efforts in saving you money on your insurance are truly appreciated. We're here for any future needs or questions you might have. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Jacob

August 22, 2024

5  out of  5
rating by Jacob
"Nice people, good service, even better prices"
We responded:
"Jacob, thank you for your positive review. I'm glad you found our team friendly, our service good, and our prices competitive. We're here to help with any future needs or questions. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Aleesa Renner

Aleesa Renner

August 22, 2024

5  out of  5
rating by Aleesa Renner
"A woman named Cheyenne helped me and she was great with customer service!"
We responded:
"Aleymay, thank you for your positive review. I'm glad Cheyenne provided you with great customer service. If you need any further assistance, feel free to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Lauren Dust

Lauren Dust

August 22, 2024

5  out of  5
rating by Lauren Dust
"Cheyenne is amazing! She has the best customer service and a great personality!"
We responded:
"Lauren, thank you for your wonderful review. I'm glad to hear that Cheyenne provided you with excellent customer service and that you enjoyed her personality. We appreciate your feedback and look forward to assisting you with any future needs. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"