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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Phil Watt

September 12, 2023

5  out of  5 rating by Phil Watt
"Andi was awesome! She was very quick to help and did an outstanding job of getting me covered after a new car purchase!! Thanks Andi!!"

Marie Ambroise

August 24, 2023

5  out of  5 rating by Marie Ambroise
"Dax is doing such a great job!!! Thank you for all your help Dax!"

noah rogers

August 17, 2023

5  out of  5 rating by noah rogers
"Drew Foster was a great help, he made updating my insurance policies quick and easy! Thank you!"

JR Curtis

August 16, 2023

5  out of  5 rating by JR Curtis
"They have the real life Jake from State Farm, very friendly, got me a great deal and he saved me a ton of money."

Matthew Middleton

August 16, 2023

5  out of  5 rating by Matthew Middleton
"Jacob Gardner has to be one of the most polite agents jeff burtis has underneath his belt. This young man has nothing but the upmost respect and truly cares about his customers and fellow man. I now have an insurance provider and agent to recommend to every single one of my family and peers. Thank you Jake from State Farm."

Shelby Young

August 16, 2023

5  out of  5 rating by Shelby Young
"Hayden was very nice and easy to work with on getting switched over to State Farm! Would highly recommend."

Jessica Bailey

August 8, 2023

5  out of  5 rating by Jessica Bailey
"Dax was very personable and helped us get a new policy for auto insurance and life insurance. He was very patient even though it took a little while to complete. I would very much choose him again!!!"

Jacob Willis

August 3, 2023

5  out of  5 rating by Jacob Willis
"I have been with State Farm and Jeff Burtis since I was 16 (2006). Since then, I have had the best customer service and always feel I’m completely covered if any unforeseen accident occurs. I recently had the pleasure of working with Drew at State Farm and his great service did not disappoint. Drew was very responsive and typically answered on the first ring if I had further questions. 5/5 for me!"

Terry Shulte

August 2, 2023

5  out of  5 rating by Terry Shulte
"I've been going to this agency for years and have never left feeling that I didn't understand the policies that were offered and the subtle differences between them. I highly recommend this agency."

Scorpio Sophanavong

August 1, 2023

5  out of  5 rating by Scorpio Sophanavong
"Love that I switch over the service was great 10/10 would recommend Xay Ingels is a great agent! Goes above and beyond to help my needs!"
Profile photo of Danielle Decker

Danielle Decker

July 28, 2023

5  out of  5 rating by Danielle Decker
"Nick is a worker there who helped me tend to needs that matched my own. He went above and beyond helping explain insurance to me and I am so grateful for that. I dreaded doing insurance calls today but he made it not dreadful at all. He was very smart, helpful, and non-judgmental. This guy needs a raise for being so informative and helpful. I cant explain how grateful I am to have found someone to help me. Thanks again."

Adam Sperry

July 13, 2023

5  out of  5 rating by Adam Sperry
"I currently have State Farm and had questions regarding rates. I happened to call the wrong agency, when I spoke to Drew Foster he was more than helpful answering all my questions. It’s nice to know that there are people in the business that are capable and willing to go beyond expectation. I would recommend him to any close friends and family who were considering being insured through State Farm."

Helene Cornwall

July 10, 2023

1  out of  5 rating by Helene Cornwall
"Worst customer service ever, I have never filed a claim with them and they still managed to screw me out of over $80! They raised my rate by 60% and I cancelled the same day but they claim I’m only getting half back because it’s (prorated) then I have to wait 2 weeks to get the half refund. I’m a disabled senior and can’t go on without my money. They do not care at all. I also find it odd that their own personal rate only went up 25% but mine went up 60%. Don’t trust them they will rip you off also and not blink an eye!"

jade davis

July 8, 2023

5  out of  5 rating by jade davis
"Drew Foster made my experience with State Farm easy and effective. He was knowledgeable, patient, and kind while answering questions I had about my policy."

Tess Grampp

July 6, 2023

5  out of  5 rating by Tess Grampp
"I’ve had State Farm for years now. My agent Eric Buescher and Drew Foster are always so helpful and proficient. I’ve been with Jeff Burtis State Farm for years now and they’re always available, and constantly looking out for ways for me to save with my quotes. Car, home, and life insurance all in one!"

Craig Richards

June 29, 2023

5  out of  5 rating by Craig Richards
"Hayden was a pleasure to work with! Would definitely recommend him and State Farm!"

Samantha Reyes

June 28, 2023

5  out of  5 rating by Samantha Reyes
"Xay was very considerate and patient when helping me with my car insurance. Great service!"

Tom Joseph

June 28, 2023

5  out of  5 rating by Tom Joseph
"Major thank you to Drew F. and Eric B. at Jeff Burtis office for their help getting coverage on our vehicles. I'd highly recommend working with both of them to get what you need."

Shea Ward

June 26, 2023

5  out of  5 rating by Shea Ward
"Had the pleasure of working with Drew at Jeff’s office. Very friendly and responsive through my entire relationship with them. Not everyday you want to be on a first name basis with your insurance company. But when the time comes. It’s a big plus!! 10/10!!"

Melissa Ochab

June 8, 2023

5  out of  5 rating by Melissa Ochab
"Martin was a pleasure to work with, and the rates he was able to get me for my home & auto insurance were by far the best...and I received quotes from 6 other companies! Give him a call, you will not be disappointed."

Robert Spaith

June 6, 2023

5  out of  5 rating by Robert Spaith
"Ive had state farm for 10 years on my vehicle. I recently added a home owners policie. Agent was friendly, knowledgeable and very prompt with my questions. Thanks to Martin and all the staff at Jeff Burtis !"

Igor Zaiva

June 3, 2023

5  out of  5 rating by Igor Zaiva
"Very good, kind and helpful agent. I'm just learning English, so he patiently corresponded with me by e-mail, sent me special e-mails so that I could translate them into Russian. Many other agents called me often and when I couldn't understand them on the phone and asked many times, they just hung up."

Sean Holmes

May 15, 2023

1  out of  5 rating by Sean Holmes
"Called me in to try to upsale me. I took time away from work for what I thought was an important meeting. Made me wait nearly 20min just to end up wasting more of my time. If you live in the poor side of town they will jerk you around. Expect long wait times, low estimates for your loss. They have a reputation of racism in this state and I'm starting to believe it."

Angela Wilson

May 5, 2023

5  out of  5 rating by Angela Wilson
"Martin Renner was extremely helpful and considerate. He made sure that Pam Lemons understood what her payments would be, and what they would cover. It was a pleasure to do business with him."

Brittany Jones

May 1, 2023

5  out of  5 rating by Brittany Jones
"I worked with Xay and we had a deep conversation about what coverage I needed tailored to MY life. I appreciated this a ton because most agents only care about making the sale. For the first time, I actually understand how my coverage works and why it makes sense for me. We went line by line and he explained everything to me like a 5th grader (which I’m not mad about at all). I was also surprised to know that State Farm provides short term disability insurance and it’s one of the policies that I got approved for! Thank you for for taking time out of your day to help me!"